Privacy policy
Last updated: March 2026
BLU Solo Website Privacy Notice
Last updated: 28 March 2026
Introduction
This Privacy Policy explains how we collect, use, and protect personal data when you:
visit the BLU Solo website
contact us
sign up for updates
purchase or use BLU Solo software products
BLU Solo is operated by:
David Dodd, sole trader
Trading as BLU Solo
Location: United Kingdom
Email: info@blusolo.co.uk
For the purposes of data protection law, we act as the data controller for the personal data described in this policy.
Important Context: Sensitive Data And BLU Solo
BLU Solo is designed as a local-first system.
We do not require access to the records you create in BLU Solo for the software to function.
We do not routinely collect, store, or access personal data entered into BLU Solo.
We do not intentionally process special category or other sensitive personal data through our systems.
You remain the data controller for any personal data you process using BLU Solo in your own professional practice.
If you choose to store backups or data using third-party services, such as cloud providers, that is your responsibility.
What Personal Data We Collect
We may collect the following personal data.
3.1 Contact Data
name
email address
3.2 Account And Purchase Data
billing email
transaction details
subscription status
Payments are handled by a third-party provider. See Section 7.
3.3 Communications
emails and messages you send us
support enquiries
feedback
3.4 Technical Data
IP address
browser type
device information
basic usage data, such as pages visited
Providing Your Data
You are not required to provide personal data.
However, some information may be necessary for us to:
respond to enquiries
provide access to BLU Solo
process purchases
deliver support services
How We Use Your Data
We use personal data to:
respond to enquiries and provide support
provide access to BLU Solo products
manage subscriptions and purchases
send essential service communications
improve our website and services
comply with legal obligations
We do not sell your personal data.
Legal Basis For Processing
Under UK GDPR, we rely on the following legal bases:
Contract, to provide BLU Solo, manage purchases, and deliver support services
Legitimate interests, to operate, maintain, and improve our website and services
Legal obligation, to comply with tax, accounting, and regulatory requirements
Consent, where required, such as for optional communications or non-essential cookies
Where we rely on legitimate interests, we ensure that our use of personal data is proportionate and does not override your rights and freedoms.
Payments And Third-Party Services
Payments are processed by a third-party merchant of record, such as Paddle or another billing provider.
This means:
payment details, such as card information, are handled by the provider, not us
the provider may act as a data controller for payment processing
their privacy policy also applies to your transaction
We may also use third-party services for:
website hosting
email communication
analytics, if enabled
Data Sharing
We do not sell or rent personal data.
We may share personal data with:
payment providers, such as Paddle or another billing provider
service providers supporting our website or operations
legal or regulatory authorities where required by law
Data Retention
We retain personal data only as long as necessary:
enquiries, for a reasonable period to respond and follow up
purchase records, for accounting, tax, and legal requirements
support communications, to manage ongoing service and issues
Your Rights
Under UK GDPR, you have the right to:
access your personal data
request correction of inaccurate data
request deletion in certain circumstances
restrict processing
object to processing
data portability where applicable
You also have the right to lodge a complaint with the UK Information Commissioner's Office, or ICO.
To exercise your rights, contact:
Data Security
We take reasonable measures to protect personal data, including:
secure systems and hosting
access controls
minimising data collection
However, no system can be guaranteed to be completely secure.
International Transfers
Some third-party providers may process data outside the United Kingdom.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
Cookies
The BLU Solo website may use cookies or similar technologies for:
essential functionality
basic analytics, if enabled
Where non-essential cookies or analytics are used, we will request your consent where required by law.
You can also control cookies through your browser settings.
Changes To This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on the website with the updated date.
Contact
If you have any questions about this Privacy Policy or your data:
Email: info@blusolo.co.uk
David Dodd, trading as BLU Solo